Prices displayed on our website are tax-free in Polish Zloty, which means that you may be required to pay customs duties and taxes upon receipt of your order. Import taxes, duties and related customs fees may be charged once your order reaches its destination, as determined by your local customs office. These fees and taxes are your responsibility and will not be covered. We are not responsible for delays caused by customs in your country. Please contact your local customs office for more information on fees. How do I return an item? Contact us at support@geepzy.com What happens if the item(s) I receive is faulty/incorrect/damaged? If you have received an item that is incorrect, missing and/or damaged, please contact us. When you receive your package, please provide your order number, photos of the item(s) and all related references. We will do our best to resolve your case as quickly as possible. When will I receive my refund? All refunds will be credited to your original form of payment. If you paid by credit or debit card, the refund will be sent to your card-issuing bank within 7-10 business days of receiving the returned item or cancellation request. If you have any questions about when the funds will be credited to your account, please contact your card-issuing bank. If you haven't received a credit for your refund yet, here's what you can do: Contact your bank/credit card issuer. It may take some time for the refund to be credited to your account.